To be eligible for an exchange, you are required to notify us via FB Messenger/Whatsapp us 7 days from the date you received the item. We will consider the reason and authorize the items to be exchanged.
All items to be exchanged must be unused and in the same condition that you received it. Your item must be in its original packaging, and its seal should not be broken or damaged. Your item also needs to have the receipt or proof of purchase. You will be required to make the exchange in our Stockroom only, we do not entertain any exchange via delivery means as all exchange will only be allowed once, thus you will need to inspect the products during the exchange in our Stockroom to your satisfactory.
We do not process returns or refunds.
If you have any questions on how to return your item to us, contact us.